Custom AI automation for complex business workflows
Determinds designs and builds AI automation systems that process information, coordinate tasks, and integrate with the applications your teams already use.
01 Applications
Automate repetitive work across your business operations
Every organization has processes that depend on manual coordination, information handling, and decisions across different systems.
Determinds builds custom AI workflows to bring these activities together, reduce repetitive tasks, and give your teams more control over how work moves through the business.
Intelligent email processing and routing
Process incoming business emails based on their content, priority, and purpose. Classify requests, extract relevant information, and route messages to the appropriate teams according to your business rules.
Example applications: Customer service requests, shared inbox management, supplier communications, and departmental routing.
Intelligent document processing
Turn information from business documents into structured data your applications can use. Extract, classify, and validate information from invoices, purchase orders, forms, and operational documents, with human review where required.
Example applications: Invoice processing, purchase order handling, document classification, and structured data extraction.
Business process and approval automation
Coordinate multi-step business processes with defined rules, automated actions, and appropriate approval checkpoints. Reduce manual handoffs while maintaining visibility into the status of each request.
Example applications: Procurement requests, internal approvals, task assignments, and operational workflows.
AI integration with existing systems
Introduce AI capabilities into your current technology environment without replacing the applications your business already depends on. Connect custom AI workflows with enterprise applications, internal platforms, and third-party APIs.
Example applications: CRM integration, ERP workflows, internal business applications, and cross-system task coordination.
02 System architecture
From incoming information to coordinated business actions
A custom AI workflow brings information, business rules, existing applications, and human decisions into a structured process.
Determinds designs each workflow around the way your organization operates.
- 01
Receive
Collect information from the channels and systems your teams already use.
- 02
Process
Use AI to interpret incoming content, classify information, and extract relevant details.
- 03
Apply business rules
Evaluate information against defined conditions, priorities, and workflow requirements.
- 04
Coordinate and review
Assign tasks, route information, and involve the appropriate team members when a decision or approval is needed.
- 05
Integrate and complete
Connect the workflow to your existing systems so information and approved actions reach their intended destinations.
Illustrative workflow. The architecture, integration points, and review requirements are defined during project scoping.
03 Engineering experience
Built for production. Supported beyond launch
Determinds has been designing, building, maintaining, and supporting business technology since 2016.
Our engineering experience spans custom software, AI systems, enterprise integrations, and production environments where reliability and continuity matter.
Experience working with complex information
Among the systems Determinds has built is a policy platform containing more than 10,000 documents. This experience informs how we approach custom AI engineering, information retrieval, system architecture, and integration requirements.
Your systems. Our engineering responsibility.
Determinds designs, builds, maintains, and supports technology systems that clients operate within their own organizations. We work with your team to define the solution architecture, security requirements, integration responsibilities, and ongoing support arrangements.
04 How we work
A defined engineering process from scope to production
Custom AI automation requires more than selecting a model or connecting an API.
Determinds approaches each engagement as a software engineering project, with attention to the underlying business process, existing systems, security requirements, and long-term operation.
Understand your operation
We begin with an engineering scoping conversation to understand your business objectives, existing processes, integration requirements, and operational constraints. Together, we identify the workflow, its expected outcomes, and the systems involved.
Define the solution
Our engineers establish the proposed architecture, AI processing requirements, business rules, integrations, and human review points. We define the project scope, responsibilities, delivery milestones, and technical considerations before implementation.
Build and validate
Determinds develops the workflow in planned iterations. We test the solution against the agreed requirements, validate its integration with the surrounding systems, and review the workflow with your team.
Deploy and support
We prepare the system for production release and coordinate deployment within the agreed technical environment. Maintenance, monitoring, and ongoing support are defined according to your operational requirements and the agreed service levels.
05 Frequently asked questions
What to know before starting an AI automation project
Is this an existing AI automation product or a custom solution?
Determinds builds custom AI automation systems around the requirements of each organization.
We define the workflow, architecture, business rules, and integration requirements as part of the engineering engagement. The resulting solution is designed for your specific operational needs.
Can an AI workflow integrate with our existing software?
Yes, when the required integration interfaces and access are available.
Determinds works with existing APIs, internal applications, and enterprise systems. During scoping, our engineers assess the available integration methods, technical constraints, and requirements for connecting the proposed workflow to your technology environment.
Can our employees review decisions before an automated action is completed?
Yes. Human review and approval checkpoints can be included wherever your business process requires them.
We define these controls during solution design so automated actions and human decisions follow the agreed workflow.
How do you approach information security and sensitive business data?
Security requirements are considered during architecture and project scoping.
Our engineers review the relevant data flows, access requirements, integration boundaries, and security review processes. The resulting technical controls and responsibilities are defined according to the project requirements.
How long does it take to develop a custom AI workflow?
Timelines depend on the scope, complexity, integrations, and validation requirements.
Across Determinds' delivery work, the typical timeline to a first production release is eight weeks. Your project schedule is established during scoping based on its technical and business requirements.
Can Determinds maintain and support the system after deployment?
Yes. Determinds provides ongoing maintenance and support under agreed service levels.
Support arrangements can cover monitoring, incident handling, maintenance, and technical assistance according to the contracted scope. Your organization remains responsible for operating its systems.
What happens during the first consultation?
Your first conversation with Determinds is a scoping call with an engineer.
We discuss the business process you want to automate, the systems involved, your objectives, and the constraints that may influence the solution. This helps determine the appropriate next steps and the technical discovery required.
Start your project
Build AI automation around your business requirements
Whether you are evaluating your first AI workflow or extending automation across existing applications, Determinds can assess the requirements and define a practical engineering approach. Start with a conversation about the business process, the systems involved, and the outcomes your organization needs.
Discuss your requirements directly with the engineering team.
Tell us about your automation project
Share a few details about your organization and the workflow you want to automate.
A member of the Determinds team will review your inquiry and follow up about the next steps.