Proven systems for problems that span industries
Determinds builds systems around the problem each client needs solved, covering document intelligence, knowledge search, copilots, automation, matching, payments, content generation, and the regulated deployment that supports the rest. Many of these problems recur across sectors, from paper invoices in banks and government offices to large document collections in policy research and compliance departments.
Document intelligence
Paper and unstructured files, including Arabic, turned into structured data.
Knowledge search and RAG
Referenced answers drawn from a private document corpus.
Operational copilots
Guidance and form filling inside the screens people already use.
Regulated deployment and support
Platforms taken through security review and integrated with core systems.
Workflow automation
Research, reporting, and back-office work that runs automatically.
Matching engines
Weighted scoring that connects a request to the right counterparty.
Payment infrastructure
Collection, reconciliation, and settlement, including local payment rails.
Content generation systems
Connected agents producing several formats to a brief.
Document intelligence
Structured data from paper, with review where it matters
Full case studyMany organizations start with a physical stack of invoices, forms, contracts, and identity documents. Each one is retyped into a system and checked by someone else, and the errors that survive both steps surface a month later in reconciliation.
Determinds combines optical character recognition with extraction logic written for the specific document families involved, then hands structured records to the systems downstream. Arabic calls for particular expertise, because the script is cursive, layouts vary widely, and most off-the-shelf pipelines are tuned on clean Latin scans.
Paper invoices, Arabic included
Unstructured invoices converted into structured data for downstream workflows.
Field invoicing and collection
Documents generated and reconciled across secured government locations.
Internal document assistance
Operational documents made searchable and usable by the teams that own them.
Knowledge search and RAG
Referenced answers your team can trust across a private corpus.
Determinds built a retrieval-augmented search platform over a corpus of more than 10,000 policy documents, giving users who had relied on keyword search answers with references attached.
The engineering centers on trust in every answer, covering chunking that respects document structure, retrieval that can be inspected, citations that point to a specific page, and a refusal path for questions the corpus does not answer. Every answer the system returns can be traced to its source.
10,000+ documents
Referenced answers across a policy corpus in an NGO context.
Operational knowledge
Internal document assistance for teams working with large volumes of procedure.
RAG SaaS
The generalized platform, licensable for a private corpus, with referenced answers and inspectable retrieval.
Explore RAG SaaSOperational copilots
Guidance built into the screens your teams already use.
Determinds built a copilot for procurement teams completing complex internal forms, which guides each user through the workflow and fills what it can infer from the organization’s own records.
Determinds places each copilot inside the existing screen, with the organization’s own rules encoded and a clear boundary on what it will not decide. Built into the place where the work happens, the copilot becomes part of the daily workflow, and adoption follows.
Regulated deployment and support
Taking platforms through security review and into production.
Determinds deploys and supports existing platforms inside regulated institutions as a discipline of its own, covering the bank’s security review, core banking integration, and support for the system in production.
Determinds is contracted by Visa for technical consultancy, deployment, and support on its eKYC platform across six countries in the CEMEA region, under Visa's own program. The engagement covers taking the platform through each bank's security review, integrating it with core banking, and supporting it in production.
| Countries covered | Egypt, Tunisia, Lebanon, Jordan, Libya, and Sudan |
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Workflow automation
Automation designed to stay reliable in production.
Determinds automates market and competitor research with orchestration and web extraction, builds reporting pipelines that write into the systems your team already uses, and automates recurring back-office sequences that once took manual effort every week.
Our team designs the failure paths alongside the main path, covering retries, dead letters, alerting, and a human checkpoint at any step where accuracy matters most, so every automation stays reliable in production.
Matching engines
Ranked shortlists with the reasoning visible.
Determinds builds matching engines that connect a request to the right property, vendor, or service provider through weighted scoring, returning a ranked shortlist with the reasoning visible.
Determinds has built matching engines for real estate and for procurement. The same engine powers LeadsNet, where brokers are matched to each other’s inventory across 2 million indexed listings, and the generalized engine is available as a platform.
Broker and property matching
Weighted matching across LeadsNet’s structured listings.
Request to vendor
Weighted scoring against each vendor’s capability and history.
Matchmaking platform
The engine generalized for other two-sided matching problems.
Payment infrastructure
Collection, reconciliation, and settlement built for local payment rails.
Determinds builds collection, reconciliation, and settlement reporting for institutions, with the local payment mechanics each market requires, so every product serves the payers it was built for.
Seventy institutions are live on an online payment gateway Determinds built and maintains. Its central feature is pay-by-reference: a payer initiates online, receives a reference code, and settles in cash at a branch, and the payment reconciles automatically to the originating institution. Many payers in the region prefer to settle in cash, and pay-by-reference lets the gateway serve them as fully as payers who transact online.
Delivered systems
- Online payment gateway, seventy institutions live
- Invoicing and field collection across government sites
- Merchant payment systems, built and maintained end to end
- Settlement and reconciliation reporting
Determinds platform
- D-PAY for banks launching merchant acquiring
- Merchant lifecycle, pricing, and back office
- Fawry bill payments and valU, Sympl, and Contact installments
- The bank remains acquirer of record throughout
Content generation systems
Connected agents that produce on-brand content to a brief.
Determinds built a platform of connected agents that produces text, image, audio, video, and strategy output for creative and marketing teams working to a brief and a brand.
The platform encodes the house style once, places an approval step where the team needs it, and delivers every format ready for its channel, with no rebuilding in another tool.
01 Frequently asked
Questions about scope and fit
Common questions before scoping a first engagement.
Can you help if my problem is not one of these eight?
Yes. Determinds starts from your workflow and what it costs you, and our team assesses whether it matches a pattern we have delivered before, needs a system built to your requirements, or can be solved without a new system at all.
How do you decide which approach fits?
Determinds starts with your workflow and chooses the lightest solution that solves it. Sometimes that is a language model, often it is a classifier, a rules engine, or a better screen, and occasionally it is removing a step that a legacy system introduced.
What is the smallest engagement you offer?
Determinds offers a short paid proof of concept on real data, which confirms the approach for both sides before a full build.
Do you recommend AI for every project?
No. Several systems Determinds has delivered contain no machine learning at all, and where a model is used, our team designs the failure path and the human checkpoint before the model itself, so the system performs reliably in production.
How is success measured?
Determinds agrees on success measures with you before the build, in your own terms, such as hours removed from a process, the error rate on a specific field, time from request to answer, or transactions reconciled without manual intervention. We report per-field or per-step numbers, so every part of the process is measured.
Start with your workflow